Privacy & Data

3jlq Privacy Policy

Your privacy matters at 3jlq. This Privacy Policy explains what personal information we collect, how we use it, how it is stored securely, and what rights you have over your own data as a registered player in the Philippines.


Privacy at a Glance

Six Ways 3jlq Protects Your Personal Data

Here's a quick overview of the key commitments behind the 3jlq privacy approach. Full details are in the policy sections below.

SSL-Encrypted Connections

Every connection to the 3jlq platform is protected by SSL encryption. Your personal information, login credentials, and payment data are transmitted over secure channels at all times — on app and browser.

Identity Data Used Only for Verification

The identity documents you provide during KYC verification — government-issued IDs, proof of address — are used solely to verify your eligibility and prevent fraud. They are not used for marketing or shared with advertisers.

Payment Information Is Not Stored in Full

3jlq does not store full bank account or e-wallet details on its own servers beyond what is required to process your transactions. Payment processing is handled through the relevant Philippine payment networks and their own secure infrastructure.

Your Data Rights Are Real

You have the right to access the personal data 3jlq holds about you, request corrections, and in certain circumstances request deletion. These rights are available to all registered players. Contact support to make a data request.

Cookies Used for Function, Not Tracking

3jlq uses cookies primarily to keep you logged in, remember preferences, and maintain your session while you navigate the platform. We do not use third-party advertising cookies to build profiles or track you across other websites.

We Don't Sell Your Data

3jlq does not sell, rent, or trade your personal information to external parties for their own commercial purposes. Data is only shared with third parties as necessary to operate the platform — and only under strict confidentiality obligations.

Effective: 2026  |  Applies to: 3jlq.vu  |  Market: Philippines

1 Introduction

3jlq operates the online gaming and sports betting platform at 3jlq.vu for players in the Philippines. This Privacy Policy describes how 3jlq collects, processes, stores, and protects the personal information of its users — including registered account holders and visitors to the website.

By registering an account or using the 3jlq platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with the Terms and Conditions, which govern your overall use of the platform.

If you have questions about how your personal data is handled, or want to exercise any of your data rights, you can reach the 3jlq support team at any time through live chat or by email at [email protected].

2 Information We Collect

3jlq collects personal information in the following ways:

Information you provide directly:

  • Registration details: full name, date of birth, email address, mobile number, and residential address.
  • Identity verification documents provided during KYC: government-issued photo ID and proof of address.
  • Payment information: bank account details and e-wallet account references used for deposits and withdrawals in Philippine Peso.
  • Communications: messages you send to customer support, including live chat transcripts and email correspondence.

Information collected automatically:

  • Device and browser data: IP address, device type, operating system, and browser version when you access the platform.
  • Usage data: pages visited, games played, bets placed, session duration, and navigation paths within the platform.
  • Cookies and similar tracking data: session tokens, preference cookies, and functional cookies as described in Section 7.
Data Type Why We Collect It
Full name & date of birth Account registration, age verification (21+), identity verification
Email & mobile number Account access, OTP security, support communications
Government ID documents KYC identity verification, fraud prevention
Bank / e-wallet details PHP deposit and withdrawal processing
IP address & device data Security monitoring, new device OTP, geographic eligibility
Game and betting activity Account history, responsible gaming monitoring, dispute resolution

3 How We Use Your Information

3jlq uses the personal data we collect for the following purposes:

  • Account management: creating, maintaining, and securing your 3jlq account, including login authentication and OTP verification for new devices.
  • Identity verification: confirming that you meet the 21+ age requirement and are eligible to use the platform.
  • Transaction processing: handling PHP deposits and withdrawals via Philippine payment channels, and maintaining accurate transaction records.
  • Customer support: responding to your queries, resolving account or game-related issues, and maintaining support records.
  • Platform improvement: analysing aggregated usage patterns to improve the performance, navigation, and features of the 3jlq platform.
  • Security and fraud prevention: detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the platform.
  • Responsible gaming: monitoring account activity in line with responsible gaming obligations, and providing intervention tools where appropriate.
  • Legal compliance: meeting applicable legal and regulatory obligations including anti-money laundering requirements.

3jlq does not use your personal data to build advertising profiles, sell data to third-party marketers, or make automated decisions about your account without human review where significant account consequences are involved.

5 Data Storage and Security

All personal data held by 3jlq is stored on secured servers. Access to personal data is restricted to authorised 3jlq personnel who require it to perform their job functions. Access controls and audit logging are in place to detect and respond to unauthorised access attempts.

Data transmitted between your device and the 3jlq platform is protected by SSL/TLS encryption. This applies to the web platform and the mobile app. OTP-based verification is required when accessing your account from a new or unrecognised device, providing an additional layer of protection against unauthorised access even if your password is compromised.

While 3jlq implements reasonable and industry-standard security measures, no online system is completely immune to risk. You are encouraged to use a strong, unique password for your account and to keep your login credentials confidential.

Security Measures in Place

SSL encryption  ·  OTP for new device logins  ·  Access-controlled data storage  ·  Identity-verified withdrawals  ·  Fraud monitoring systems

6 Sharing Your Personal Data

3jlq does not sell, rent, or trade your personal data to third parties. Your data may be shared only in the following circumstances:

  • Payment processors: your payment details are shared with the Philippine payment networks and providers necessary to process your PHP deposits and withdrawals. These processors operate under their own security obligations.
  • Game and platform providers: game activity data may be shared with licensed game providers in an anonymised or pseudonymised form to support technical troubleshooting and game integrity.
  • Service providers: third-party services supporting platform operations — such as cloud infrastructure, email delivery, and fraud detection tools — may process data on 3jlq's behalf under strict contractual confidentiality obligations.
  • Legal requirements: 3jlq may disclose personal data where required by applicable Philippine law, court order, or lawful regulatory request.

Any third-party service providers who handle personal data on behalf of 3jlq are required to maintain appropriate security standards and to process data only for the purposes for which it was shared.

7 Cookies and Tracking Technologies

3jlq uses cookies and similar local storage technologies on the web platform and app to provide certain core functions. The cookies we use fall into the following categories:

  • Strictly necessary cookies: required for the platform to function. These include session authentication tokens that keep you logged in during your visit. These cookies cannot be disabled without preventing the platform from working.
  • Functional cookies: remember your platform preferences such as language settings and display options. These are set only as needed.
  • Analytics cookies: help 3jlq understand how the platform is used — which sections are visited most, where errors occur, and how players navigate. Analytics data is processed in aggregated form and not linked to your individual identity for marketing purposes.

3jlq does not use third-party advertising or retargeting cookies. You are not tracked across other websites for advertising purposes through cookies set by 3jlq. You can manage cookies through your browser settings, though disabling strictly necessary cookies will affect your ability to use the platform.

8 Data Retention

3jlq retains personal data for as long as your account is active or as long as is necessary to fulfil the purposes described in this Privacy Policy, including compliance with legal retention obligations.

  • Account and transaction records are retained for a minimum period required by applicable Philippine laws governing financial records and anti-money laundering compliance.
  • Identity verification documents (KYC) are retained for the duration of your account and for the legally required period following account closure.
  • Support communications are retained for a reasonable period to support dispute resolution and quality review.

When data is no longer required for its purpose and the applicable retention period has expired, 3jlq securely deletes or anonymises it. If you request account closure, your account is deactivated and data retained only as required by law.

9 Your Rights Over Your Personal Data

As a 3jlq user located in the Philippines, you have the following rights regarding your personal data:

  • Right of access: you may request a copy of the personal data 3jlq holds about you.
  • Right to rectification: you may request correction of inaccurate or incomplete personal data in your account.
  • Right to erasure: in certain circumstances, you may request deletion of your personal data. This right is subject to 3jlq's legal retention obligations — data required by law cannot be deleted on request.
  • Right to restrict processing: you may request that 3jlq temporarily restricts the processing of your data in certain situations, such as while a data accuracy dispute is under review.
  • Right to object: you may object to processing carried out on the basis of legitimate interest, including for marketing communications.
  • Right to data portability: where technically feasible, you may request your data in a structured, commonly used format.

To exercise any of these rights, contact 3jlq support through live chat or at [email protected]. 3jlq will respond to data rights requests within a reasonable period. We may need to verify your identity before actioning a request.

10 Minors and Age Restriction

The 3jlq platform is strictly for users aged 21 and older. 3jlq does not knowingly collect personal information from individuals under 21 years of age. Age is verified as part of the account registration and KYC process.

If 3jlq becomes aware that an account has been registered by a person under 21, the account will be suspended immediately and any personal data collected will be deleted or handled in accordance with applicable legal requirements. If you believe a minor has registered an account on 3jlq, please contact support immediately.

11 Changes to This Privacy Policy

3jlq may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. Updates will be published on this page with a revised effective date. Where a change is material, 3jlq will make reasonable efforts to notify registered users through the platform or by email.

Your continued use of the 3jlq platform after a Privacy Policy update has been published constitutes your acknowledgement of the revised policy. If you do not agree with any update, you should stop using the platform and contact support to discuss your options.

12 Contact and Data Requests

For questions about this Privacy Policy, or to make a data rights request, please contact the 3jlq support team:

Email

[email protected]

Live Chat

Available 24/7 through the 3jlq platform after login. For account-specific data requests, have your registered account details ready so support can verify your identity before processing the request.

Join 3jlq

Play with a Platform That Respects Your Privacy

Register a free 3jlq account, fund it in Philippine Peso, and start playing casino games, sports betting, and esports — knowing your personal data is handled securely. For players 21 and older.

SSL Secured
PHP Only
Mobile Ready
21+  |  Gaming involves risk — only wager what you can afford to lose  |  Responsible Gaming Tools